General Inquiries & Technical Support

Frequently asked questions (FAQs), company information, and contact details for our dedicated customer support team.

About IUX
How does IUX contribute to trading?
Preparation for IUX server maintenance
How can I request a trade history?
Are my funds safe?
Is it safe to send you my private data?
Is it possible to lose more money than I have in my account?
What should I do if I suppose somebody else has access to my account?
How can I change the channel to receive OTP?
Asking to change the information
How does IUX use a customer’s personal information?
How do I verify my IUX account if I live in multiple countries?
Does IUX offer Signals?
What trading strategy can be used?
Countries Where IUX Provides Services
Can I Use One Email to Register and Create Multiple Trading Accounts?
How to Fix Login Issues to the Personal Area
How to Clear Browser Cache and Cookies
How to Record Your Screen and Capture Screenshots for Faster Support Responses
Holiday Trading Schedule Announcement
MetaTrader Server Routine Maintenance Schedule

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IUX Markets (MU) Ltd. is authorized by the Financial Services Commission (FSC) in Mauritius under Investment Dealer license No. GB22200605. The company operates under www.iux.com and is registered at Ebene House, Hotel Avenue, 33 Cybercity, Ebene, 72201, Mauritius, with its physical office located at Office 713, 7th Floor, Nexsky Building, Ebene Cybercity, 72201 Mauritius.

IUX Markets Limited is incorporated with the Financial Services Authority in Saint Vincent and the Grenadines under registered number 26183 BC 2021. The company operates under www.iux.com and is registered at Beachmont Business Centre, 321 Kingstown, St. Vincent and the Grenadines.

IUX Markets ZA Pty Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa, with FSP No. 53103. The company operates under www.iux.za.com and is registered at 1st Floor, Cnr Kildare Road and MA, Newlands, Cape Town, Western Cape, 7550. IUX Markets ZA Pty Ltd does not act as the principal or the counterparty in any of its transactions and does not operate or provide services through this website.

Transactions are managed by UAB Woxa Corporation Limited, Registration no. 306190125, having its registered address at Architektų g. 56-101, LT-04111, Vilnius, Lithuania.

Risk Warning: CFDs trading and other credit products carry high risks and are not suitable for all investors. Trading financial instruments may lead to losses, and these losses can exceed the initial investment. You should not spend more than you can afford to lose and should ensure that you fully understand the risks involved. The products offered may not be suitable for everyone. Before you use these products, please take into consideration your level of experience, financial objectives, and seek independent advice if necessary. It is your responsibility to ensure you are permitted to use IUX services based on your country’s legal requirements. IUX assumes no liability for any loss or damage resulting from any investment activity. This information is not intended for residents of countries or jurisdictions under significant sanctions, including but not limited to Afghanistan, Barbados, Belarus, Burkina Faso, Cameroon, Central African Republic, Cuba, Democratic Republic of Congo, Haiti, Iran, Libya, Mali, Mozambique, Myanmar, Nicaragua, North Korea, Russia, Senegal, Sudan, Syria, Tanzania, Venezuela, Yemen, and Zimbabwe.

All trading-related information, products, and services offered on the IUX and its subsidiaries’ websites are not intended to solicit residents of Australia, Belgium, Canada, France, Japan, Malaysia, Poland, Ukraine, the United Kingdom, or the United States. The information on this website does not constitute investment advice or a recommendation or a solicitation to engage in any investment activity. The information on this website may only be copied with the express written permission of IUX.

IUX ensures the security and privacy of its customers by complying with PCI DSS standards. Through partnerships with card processors audited under PCI DSS requirements, we prioritize the safety of customer funds and data.

About IUX

How does IUX contribute to trading?

Preparation for IUX server maintenance

How can I request a trade history?

Are my funds safe?

Is it safe to send you my private data?

Is it possible to lose more money than I have in my account?

What should I do if I suppose somebody else has access to my account?

How can I change the channel to receive OTP?

Asking to change the information

How does IUX use a customer’s personal information?

How do I verify my IUX account if I live in multiple countries?

Does IUX offer Signals?

What trading strategy can be used?

Countries Where IUX Provides Services

Can I Use One Email to Register and Create Multiple Trading Accounts?

How to Fix Login Issues to the Personal Area

How to Clear Browser Cache and Cookies

How to Record Your Screen and Capture Screenshots for Faster Support Responses

Holiday Trading Schedule Announcement

MetaTrader Server Routine Maintenance Schedule